Salesperson Service Request Form

Jobsite Information

Homeowner Name *

Address for Service *

Billing Address *

Phone Number *

Email Address

Other customer notes

Current Contractor Information

Contact Name

Contact Phone

Address

Email

Secondary Contact Name

Secondary Contact Number

Original Installer

Name

Phone Number

Is another contractor involved now? *

Yes

No

Name of Contractor

Phone Number

Product Information

Vendor Order Number

Vendor Line Item Number with Issue

Manufacturer

Model

Where was the product purchased?

Date of invoice

Who installed the product originally?

Date of install

Service Requested

What issues are you having? *

Troubleshooting

Please attach any video, pictures, or additional information below

Have you looked through the owners manual? *

Yes

No

Have you contacted the original installer? *

Yes

No

Have you checked for plumb/level? *

Yes

No

Have you reviewed the manufacturer website for online service? *

Yes

No

Sales/Entry person name (for Matt to follow up with) *

Sales/Entry person email (for Matt to follow up with) *

Once you have submitted the service request, Preston Feather Service Tech Matt Rapelje will contact you to review it.

Service requests are subject to fees for processing parts ordering and handling. Additional charges may apply for mileage over 30 miles from Petoskey, MI, installed parts, labor, other additional site visits, and 3rd party vendors. Please refer to www.prestonfeather.com for our full terms of service.

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Email

Salesperson service request form

Jobsite Information

Current Contractor Information

Original Installer

Product Information

Service Requested

Troubleshooting

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