Northern Michigan Building Centers & Design Showrooms

CUSTOMER SERVICE: 800-968-2501

Repair & parts services

When it comes to the big and expensive parts of your home, replacement isn’t always an option – that’s why we offer our Preston Feather Window and Door Service Program.


If your windows or doors are not operating like they should be and are still under warranty from one of our vendors or were purchased through us, we may be able to help you check one thing off your to-do list.


To get started, please review your manufacturer’s warranty coverage using the following steps:

  1. Use the links HERE to find the manufacturer stamp on your product
  2. Use the vendor links below and go through the vendor warranty documentation
  3. Review the vendor’s troubleshooting guides to see if an easy fix is possible


Once you have completed the steps above, you may submit a service request form HERE and our service team will reach out to you to discuss service options and next steps.