Northern Michigan Building Centers & Design Showrooms

Service request form

Please fill out the form below and our Preston Feather Service Team will contact you soon!

Homeowner Service Request Form

Request Information

Service requested by
What stage is the home in?
Do you believe this service may be covered by warranty?

Note: Marvin and Andersen warranties do not cover labor charges for repair of any product over 2 years old. Service labor charges are $125 per hour of service (minimum 1 hour of billing and includes mileage). Additional charges for repair parts may be applicable.

Have parts been ordered for this service?

Jobsite Information

Address for service
Address for service
Address Line 1
Address Line 2
City
State/Province
Zip/Postal
Billing Address
Billing Address
Address Line 1
Address Line 2
City
State/Province
Zip/Postal
Who should we contact for this job (homeowner)?
What is the contact's name?

Product information

Window type
Exterior door type

Please use the links below to find model numbers, sizing information or parts to order for your Andersen products: www.andersenwindows.com/support/

Please use the links below to find model numbers, sizing information or parts to order for your Marvin products: www.marvin.com/support/technical-resources

Jeld-Wen has a service and parts program in-house -  please see their customer support website to look for parts or schedule a technician: https://www.jeld-wen.com/en-us/support/warranty-service-parts

plus1 Add another unit for service minus1 Remove this unit
Please add files or photos of the product/issue to help with diagnosis

Maximum file size: 10MB

Once you have submitted the service request, a Preston Feather Service Tech will contact you to review it.

Note: Marvin and Andersen warranties do not cover labor charges for repair of any product over 2 years old. Service labor charges are $125 per hour of service (minimum 1 hour of billing and includes mileage). Additional charges for repair parts may be applicable.

IF YOU DO NOT RECEIVE AN EMAIL COPY OF THIS FORM, PLEASE RE-SUBMIT AND INCLUDE ALL REQUIRED INFORMATION (INCLUDING PHOTOS).

I have read and agree with the terms above