Northern Michigan Building Centers & Design Showrooms

CUSTOMER SERVICE: 800-968-2501

Service request form

Please fill out the form below and our Preston Feather Service Team will contact you soon!

Homeowner Service Request Form

Request Information

Service requested by

Jobsite Information

Address for service
Address for service
Address Line 1
Address Line 2
City
State/Province
Zip/Postal
Billing Address
Billing Address
Address Line 1
Address Line 2
City
State/Province
Zip/Postal

Product information

Window type
Exterior door type

Please use the links below to find model numbers, sizing information or parts to order for your Andersen products: www.andersenwindows.com/support/

Please use the links below to find model numbers, sizing information or parts to order for your Marvin products: www.marvin.com/support/technical-resources

Jeld-Wen has a service and parts program in-house -  please see their customer support website to look for parts or schedule a technician: https://www.jeld-wen.com/en-us/support/warranty-service-parts

Please add files or photos of the product/issue to help with diagnosis
Maximum upload size: 10MB

Once you have submitted the service request, a Preston Feather Service Tech will contact you to review it.

Service requests are subject to fees for processing parts ordering and handling. Additional charges may apply for mileage over 30 miles from Petoskey, MI, installed parts, labor, other additional site visits, and 3rd party vendors.